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Horse Electricals · Updated 2026-10-22

Refund & cancellation policy

Enquiries only: no online checkout or payment collection.

No website payments

The website accepts enquiries and applications only. Submitting either does not charge you, create a subscription or authorize a payment. There are no website checkout fees.

Project payments and cancellations

If you later accept a written quotation or project contract, payment, cancellation and refund conditions are agreed in that document. This website does not impose a fixed refund deadline, non-refundable deposit or cancellation fee. Ask for those terms before paying or approving work.

How to raise a request

Contact horseelectricals@gmail.com or +233550389630 with your invoice or project reference and a short explanation. Do not send payment card details. We will review the agreement, work performed and applicable rights, and explain the outcome. Any approved refund method will be confirmed with you securely.

Statutory rights

Nothing in this policy removes mandatory legal rights. If a written agreement is unclear or you disagree with an outcome, contact the company for review and explanation.